Privacy Policy
At Pasaia Town Council we take the protection of your personal data very seriously. We are concerned about the security and protection of your privacy when processing your data. We process your personal data in accordance with the applicable data protection legislation, in particular with the General Data Protection Regulation ("GDPR"). Here we inform you about how we process your personal data and what rights you can exercise.
This privacy policy (the "Privacy Policy") applies to the website hosted under the domain name: sarrerak.pasaiaitsasfestibala.org (the "Website"), owned by Ayuntamiento de Pasaia, a trading company whose registered office is located at San Juan n.º 19, 20110, Pasaia
In accordance with current legislation on Personal Data Protection, Pasaia City Council hereby informs the user/s (the "User/s") of the Website about the Privacy Policy that will be applied to the processing of the personal data provided by the User when registering on the Website by filling in the registration form provided for this purpose on the Website (the "Registration Form").
RESPONSIBLE: Pasaia Town Council
PURPOSE: To manage the purchase of tickets and send news and notifications of events.
LEGITIMATION: Consent of the interested party.
TARGETS: The registered data may be used for commercial purposes for statistics, offers, promotions, competitions with prizes, administration of the Service.
RIGHTS: Access, rectification and deletion of data, data portability, limitation or opposition to their processing, the right not to be subject to automated decisions, as well as the right to obtain clear and transparent information about the processing of their data.
Collection of personal data
When a User creates an account on the Website we will collect, by filling in the Registration Form, the following personal data: name and surname, telephone number and e-mail address; once the User has registered, he/she will receive a welcome e-mail; in order to be able to manage the provision of the services required.
Likewise, during the ticket purchase process, additional economic, financial or insurance data may be requested (such as, for example, your credit or debit card number or event cancellation insurance) in order to carry out the execution of the services.
Similarly, Pasaia Town Council may also collect information on the User's use of the Website, as when browsing, data may be obtained on their IP address, browser type, access time and the addresses of the websites from which the User has accessed the Website, as well as browsing data. Collecting this information allows Pasaia Town Council to adapt the content, offer and browsing of each User in order to improve our services and their experience on the Website, identify possible fraudulent use, as well as to compile statistics on the use and effectiveness of the Website.
In order to browse the Website it is not necessary for Users to disclose their personal data. However, in order to join the club/receive newsletters and to be able to purchase tickets, it will be necessary to collect the personal details indicated in the Registration Form.
The User must notify Pasaia City Council of any modification that may occur in the data provided, and is responsible for the truthfulness and accuracy of the data provided at all times.
Pasaia City Council has adopted the necessary technical and organisational measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as far as possible and always according to the state of the technique, its alteration, loss, unauthorised processing or access.
1. Purposes of processing
The data provided by the User of the Services at sarrerak.pasaiaitsasfestibala.org are used for various purposes, listed below:
- To provide, manage, administer and improve the services or content offered on the website, by analysing the use of the website by Users.
- To share commercial information specifically designed for each profile, depending on the use of the website or third-party services by the User.
- Provided that the person concerned gives his or her consent, the data thus recorded may be used for commercial purposes for statistics, offers, promotions, prize competitions, administration of the Service.
- Access as a registered user to the website
- Purchase of Tickets: To manage the booking of the products and services offered through the Website, as well as to manage the contractual relationship between Pasaia Town Council and the Users. During the booking process, financial data (bank cards) or insurance data may be collected for the purpose of communicating them to the entities that manage the payment or the contracting of specific insurance (e.g. event cancellation). This purpose responds to the free and legitimate acceptance of the legal relationship between the City Council of Pasaia and the User, which implies the connection of this processing with third party files for the fulfilment of the specified purposes.
- Access to the private area of Pasaia City Council: To manage the registration and subsequent data that Users may generate through this area in order to carry out the general administration of their account, maintenance, control and management of their relationship with Pasaia City Council, as well as to download the tickets purchased.
- Advertising of our own products and services: Ayuntamiento de Pasaia may send its Users commercial communications relating to advertising related to the services offered as long as it has the User's explicit consent.
Data linked mainly to the IP address from which the user accesses the websites:
- Usage and navigation data: in order to perform statistical analysis; as well as to learn about the use of our pages, control access to third parties and to optimise knowledge about the User's interests, for this purpose usage and navigation data will be collected regarding which Service the User uses; how, when and what type of User he/she is.
- User interests and profile: this data will be collected from the User's use of the service, as well as the device accessing it, device identifiers, referrer URLs and cookies (as explained in the COOKIES POLICY). Data that allows the User to be identified, for analytical studies and to be able to share personalised information.
- The Services may also offer links to third party services.
2. Conservation of the Data
The User's personal data will be kept for as long as it is necessary for the fulfilment of the purpose for which the data was collected, that is to say, for as long as the User remains a User of the Services of sarrerak.pasaiaitsasfestibala.org, and as long as he/she has not revoked his/her consent. Additionally, Ayuntamiento de Pasaia will retain personal data if so established by the applicable legal regulations, for example, until the expiry of the time limits for presenting any legal claim.
3. User Rights
The User has the right to:
(a) To be informed about the personal data stored by us, i.e. to obtain confirmation as to whether we process his or her personal data and, where applicable, to request access to such data. However, this right is not absolute and access rights may be restricted by the interests of other persons.
b) Correct incorrect or inaccurate personal data, i.e. you have the right to have us rectify your personal data, as well as to complete incomplete personal data, where requested.
c) Delete your personal data (right to be forgotten) in certain circumstances, if requested by the data subject.
d) Request the restriction of the processing of your personal data, i.e. that the data concerned are only processed for certain purposes.
e) In some circumstances, you may have the right to receive your personal data in a structured, commonly used and machine-readable format and you may have the right to transmit such data to any other entity without interference from us (the right to data portability).
f) revoke any consent you may have given for the processing of your data. Such revocation shall not affect the lawfulness of the processing prior to the revocation of consent.
Likewise, the User may lodge a complaint with the competent supervisory authority; in Spain, the Spanish Data Protection Agency.
The User may exercise the aforementioned rights by contacting Pasaia City Council by e-mail at [E-MAIL] or by sending a written communication to the following postal address: XXXXXXXXXX, accrediting their identity with a copy of their ID card or equivalent document, and specifying the right they wish to exercise, providing information on the Pasaia City Council Services they have used.
4. Data shared with third parties
Users' personal data may be accessed by external service providers of Pasaia Town Council for measuring the use of services, as well as for the segmentation of advertising and information of interest to the user (Pasaia Town Council uses external suppliers who use this data to carry out analytical studies, segment or sell advertising); other third parties or collaborators who provide services to Pasaia Town Council, for example, IT, accounting, legal or logistical services; as well as authorised employees of Pasaia Town Council, to the extent necessary for the provision of their services.
5. Third Party Websites
Occasionally, our Website may redirect Users to third party websites, so that in the case of Users registering or carrying out any activity on these websites, they will be subject to their privacy policies and Pasaia City Council will not be held responsible for the data collected or supplied through these websites.
6. Minors
The services offered by Pasaia City Council through the Website are only available to adults. Minors must not use the services of sarrerak.pasaiaitsasfestibala.org without the consent of their parents or guardians.
7. Cookies
As described in our Cookie Policy we use cookies to recognise the User and/or their device(s) across different services and devices. We also allow third parties to use cookies in the manner described in our Cookie Policy. You can control cookies through your browser settings and other tools.
8. Changes to the Privacy Policy
We reserve the right to change or supplement this Privacy Policy at any time, always in compliance with applicable law. We will publish the changes on sarrerak.pasaiaitsasfestibala.org so we recommend that you periodically review our policies.